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Socially Stephanie
Socially Stephanie
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    • Services
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  • Home
  • Services
  • Portfolio
  • FAQ
  • Contact Us

Frequently Asked Questions

What is a profile assessment?

It is a detailed analysis of your social media profile, which will include recommendations on how to improve your overall effectiveness and online presence. You may be missing the mark by leaving out important information or posting the wrong content. 

Why should I hire a SMM?

Running a business is tough enough! As a social media manager, I will create your content, coordinate with you and schedule all of your posts in advance. You can simply sit back and enjoy watching your following increase. Let's discuss a package that most appropriately meets your needs. Send me an e-mail to get started!

Do you charge for consultations?

Yes, my rate is $39.99/hour. All services that I provide begins with an initial virtual consultation at a very low cost. We will spend whatever time you need identifying your social media, logo or website designs needs and putting a plan together!

What does your website design process entail?

Web design is a complex process that cannot be described in a few sentences. Every client and every business is unique. I believe in a collaborative design process, where the client has a voice and is included in all key decisions along the way. The complexity of your website may increase the cost.

How much do you charge for a basic website?

Rates start at $299.99 and increase based on the complexity of the design. I will try my best to respect your budget and create a website that is tailored to your needs. All website designs begin with a consultation. Contact me to chat more!

Do you require full access to my account with your SMM packages?

Yes, you will be required to share your login credentials with me in order for me to post content on your behalf. Rest assured that your privacy will be protected. A contract will be signed by both parties before anything is shared.

What is your policy for rush/urgent requests?

For all design work that is required in 2 weeks or less, a rush fee may apply. This includes logos, websites and stationery. 

Do you charge for updates to existing websites?

Yes, we do charge as this requires editing and design work to be completed. Updates start at $99.99 and up. 

What are your business hours?

Our hours of operation are Monday to Friday, 9AM-6PM EST. We are unavailable on weekends and holidays. 

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